Cupramontana-Accoglie is an association of accommodation providers to enable their customers to make online booking requests and manage those bookings.
This document applies to the processing by Cupramontana-Accoglie of personal data collected by properties associated with Cupramontana-Accoglie in relation to the provision of accommodation by those properties.1. Your Personal Data
Properties using this collect booking request, collect and store information that you give when you send a request. You are asked for your name, address, telephone number and email. This information is stored in the email system in order to process your request. You may be contacted by the Property you have booked with in relation to your request.
Your data is also stored after you have stayed but will be kept no longer than necessary in order to comply with legal obligations and for properties to welcome your repeat business.
2. Data processed directly by third parties
No information is used by third parties.
3. Joint Controllers
In the context of providing booking requests to accommodation providers, Cupramontana-Accoglie and the accommodation provider shall together operate as joint data controllers for the processing of your personal data.
4. Security Procedures
In accordance with General Data Protection Regulation (GDPR), Cupramontana-Accoglie observes reasonable procedures to prevent unauthorised access and misuse of personal information. We use appropriate business systems and procedures to protect and safeguard any personal information given to us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.
5. Control of your Personal Data
You have the right to access data that is stored on behalf of properties taking request via this system. You need to email or write to the property you booked with to request an overview of your personal data.
You can also contact the property you booked with if you believe that the personal information they have for you is incorrect, if you believe that they are no longer entitled to use your personal data or if you have any other questions about how your personal information is used or about the Privacy Statement. You need to email or write to the property you booked with.
To Process your information as described above, we rely on the following legal bases:
Performance of a contract. The storage of your information may be necessary to perform the contract that you have with the accommodation provider you are booking with.
Legitimate Interests. We may use your information for our legitimate interests, such as for administrative, fraud detection and legal purposes.
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. These cookies are used only to help you make a smooth booking request and contain information like the date searched and language of booking. There is a difference between session cookies and persistent cookies. Session cookies will only exist until you close your browser. Persistent cookies have a longer lifespan and are not automatically deleted once you close your browser. We use persistent cookies in Google Analytics to analyse visitor traffic and behaviour.